How can we help?
Fast answers, built to load at sea. No chatbot — if the docs don't cover it, write to a human.
Start here →
New to WatchKeeper? Seven steps, about an hour — account and vessel through your first log entry.
The runbook →
The whole thing by phase: shore setup, pre-departure, underway, landfall, back in port.
Getting Started
Account, vessel setup, crew invites, and your first passage.
Underway
Logging offline, positions, and what syncs when.
Back in Port
Syncing, shore briefs, arrival notices, exports, and sharing.
Crew & Vessels
Seats, roles, souls on board, and switching vessels.
Billing & Account
Plans, Founding Member terms, invoices, and cancelling.
Troubleshooting
Is it your connection or us? Start here when something is off.
Heading offshore?
Grab the Offshore Manual — this whole knowledge base as one file you can save before you lose signal — and print the emergency card for the chart table.